Privacy policy

This section sets out the details of Lila Dance’s privacy policy in relation to information collected and used for marketing communications, fundraising, and reporting to our Funders.

What information do we collect from you?

The data we collect may be personal data and may include your information including but not limited to your name, email address and interests.

How do we collect information from you?

We collect the personal data that you may volunteer via: our website’s mailing list sign up form, online surveys, audience/artist/participant surveys and when booking for Lila Dance workshops.

How will we use the information about you?

The personal data collected will be used by us for the following purposes:

  • To send you promotional or marketing information

  • For market research purposes

  • Compiling statistical reports to our funders

  • Inviting you to support our work.

Will your personal data be shared with third parties?

Under no circumstances will we ever sell personal data to anyone.

We aggregate anonymised data to report to partners and funders we actively work with, e.g. a venue where you may attend one of our workshops unless you ‘opt-out’ of this data sharing. We provide an ‘opt-in’ option for members of our mailing list at the point of sign up and in subsequent surveys where you may tell us if you do not give your permission for us to share your data in this way.

Security

We do not give you the option of using an insecure transmission method to send us your personal data. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • Unauthorised access;

  • Improper use or disclosure;

  • Unauthorised modification.

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of your personal data.

Rights for access to personal data

Under certain circumstances, you have rights under data protection laws in relation to your personal information, as follows:-

a) Request access to your personal information

You have a right to request a copy of the personal information that we hold about you. Please use the contact details at the end of this policy if you would like to exercise this right, or any of the rights listed below. If you are a European citizen and consider our use of your personal information to be unlawful, you have the right to lodge a complaint with the UK’s supervisory authority, i.e. the Information Commissioner’s Office.

b) Request correction of your personal information

You have the right to request that we correct the personal information we hold about you, although we may need to verify the accuracy of the new information you provide to us.

c) Request erasure of your personal information

You have the right to request that we delete or remove personal information where there is no good reason for us continuing to process it. Please note that we may not always be able to comply with your request for erasure if there are specific legal reasons- which will be notified to you at the time of your request.

d) Object to processing of your personal information

You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

e) Request restriction of processing your personal information

You have the right to request that we suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

f) Request transfer of your personal information

You have the right to request that the personal information we hold about you is transferred to you or to a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

g) Right to withdraw consent

In circumstances where we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Please also note the following:-

No fee usually required.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Opting out

We will always keep your rights and interests at the forefront. You have the right to opt out of any of this processing at any time. If you wish to do this, please email info@liladance.co.uk.

Cookies

Cookies are files placed on your computer to collect standard internet log information and visitor behaviour information. This helps us to understand visitor behaviour, to remember your preferences and improve user experience.

How we use cookies

Lila Dance makes limited use of cookies while you are browsing the website. We generally only use session-based cookies, which are deleted when you close your browser. Our cookies are anonymous, containing no information that can identify you personally.

We do use some third-party widgets on the site, such as Google Analytics, Facebook, Twitter and YouTube. These widgets may set cookies. However, the cookie information from each of these sites is usually anonymous, unless you are logged in to those third-party systems while you are on our site.

By using this website, you consent to the storing of the cookies listed below. We may also use some cookies that are not listed – these will contain no personal information about you. You can disable cookies by selecting the appropriate settings on your browser, although this means you might not be able to use the full functionality of our website.

What cookies do we use?

Essential cookies

Google products

This website uses Google Analytics, a web analytics service provided by Google, Inc.

Google Analytics uses cookies to help analyse how the website is used. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

We also use separate Google products similar to Analytics. These are Optimize, which is used to carry out tests to improve user experience, Tag Manager, which tracks actions on our site, and Search Console, to analyse website performance.

Google will not associate your IP address with any other data held by Google.

YouTube

Parts of this website contain embedded videos from YouTube. Read the YouTube Privacy Policy.

Vimeo

Parts of this website contain embedded videos from Vimeo.

Further information:

Advertising cookies

This website uses Google Analytics Demographics and Interest reporting. Visitors can opt-out by using the Ads Settings. Visitors can also opt out using the Google Analytics opt-out browser add-on.

Further information about Google products and cookies:

AdWords Remarketing

This is the technology we use to target audiences based on website behaviour across Google Search, the Google Display Network, Gmail and YouTube. It allows us to specify actions you can take on our website (such as viewing a category of page, watching a video or submitting a form) and then target advertising at either people who have completed these actions, have not completed these actions, or those whose demographic profile matches those who have completed a particular action.

AdWords Remarketing is set up within JavaScript code on pages of our website. This code uses cookies to collect a user ID number and to collect, store and send other contextual information such as pages you have viewed, your device and the actions you've taken. Collecting personally-identifiable information (such as your name or email address), although possible, is forbidden by the AdWords terms of service and by data protection law.

Facebook

This website uses Facebook cookies and pixels.

Pixels are small blocks of code on webpages that do things like allow another server to measure viewing of a webpage and often are used in connection with cookies. Cookies and pixels are used to understand and deliver ads and make them more relevant to you. The user ID collected relates to your Facebook account and the data collected is used to advertise across Facebook, Messenger and Instagram. These pixels are also used to attribute website conversions back to advertising sources. The same privacy restrictions as AdWords Remarketing (above) apply.

Further information can be found on the Facebook website.

Fundraising

Lila Dance fundraise via public funding, individuals, companies and foundations who want to support our mission of creating accessible, dynamic, physically daring, thought provoking theatrical dance with the audience at its heart.

Allowing us to:

  • Teach, share and collaborate

  • create exciting, accessible dance with and for everyone

  • Offer the next generation of dance creatives a helping hand

As public funding sources are increasingly under pressure, fundraising is a vital component in ensuring both Lila Dance’s future, and the impact of our work.

In pursuit of our fundraising aims, we may use information about you (including for instance where you live, your age and other demographic information) to help us to understand your interests and preferences. We may also use publicly available information about you from sources such as public registers, online (for instance, LinkedIn or Companies House) or the electoral roll. We do not currently use third-party researchers or profiling companies for this activity but we may choose to do so in the future.

We use our legitimate organisational interest as the legal basis for communications with you by email. In the case of email, we will always provide you with an option to unsubscribe in every communication. We may also contact you about our work by telephone however we will always get explicit consent from you before doing this.

You have the right to object to and opt out of any communications we have with you at any time by contacting us using the details at the end of this policy.

Children, Young People and Vulnerable Adults

Working in partnership with children, young people, vulnerable adults, their parents, carers and other agencies is essential in promoting our participants’ welfare and in helping them to be responsible in their approach to privacy.

The use of information technology is an essential part of all our lives; it is involved in how we as an organisation gather and store information, as well as how we communicate with each other. It is also an intrinsic part of the experience of our children, young people and vulnerable adults, and is beneficial to all. However, it can present challenges in terms of how we use it responsibly and, if misused either by a child, young person or a vulnerable adult, can be actually or potentially harmful to them.

If you are age 16 or under, a parent or guardian’s permission will be required before providing any personal information. We will always require their signature on any documentation.

In cases where an adult has given another person permission to speak on their behalf, for instance, a carer, Lila Dance will ask this person to give consent for Lila Dance to hold the adult’s personal data, as well as proof of permission given and proof of identification.

External links

Pages on the Lila Dance website include links to relevant content within liladance.co.uk, as well as to external sites. External links are selected and reviewed when the page is published. However, Lila Dance is not responsible for the content or accessibility of external websites. The inclusion of a link to an external website from liladance.co.uk is not an endorsement of that website or the site's owners (or their products/services).

This policy was last updated on the 23rd October 2020.